Gas Fireplace Repair & Maintenance Services in DC, MD & VA

Gas fireplaces are cozy additions to any home or business. But a damaged gas fireplace can create health and safety risks, such as home fires or gas inhalation poisoning. When you need gas fireplace repair in Maryland, Northern Virginia, or Washington, DC, call the experts at Chimney.com.

We are fully licensed, bonded, and insured to provide gas fireplace repair services. We are also licensed by WSSC in Maryland as a Master Plumber and Gasfitter to work on gas fireplaces. Our job is to help keep your building warm and safe with the highest quality services available.

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GAS FIREPLACE REPAIR & MAINTENANCE

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Common Gas Fireplace Repairs

Here are some of the most common gas fireplace problems our Maryland, DC, and Virginia customers experience:

A gas leak is dangerous! Call us for gas leak detection services or to schedule immediate repairs.

Some gas fireplaces need electricity to power on. Check your breaker box and reset any tripped breakers you find.

The thermostat may need an adjustment. See if the fireplace will turn on by raising the setting higher than the current temperature in the room.

Some gas fireplaces have a battery-powered remote and receiver located behind or next to the gas logs. Try changing them to see if this resolves the problem.

Older gas fireplaces use a continually burning pilot light to ignite the burner. If this goes out, relight it to restore functionality

Check the firebox, wall, or floor near the fireplace for a gas valve. It must be open and in the “on” position to allow gas to flow to the fireplace.

If your fireplace gets fuel from a propane tank, make sure the knob on the tank is on and delivering gas. If that doesn’t work, you may need to refuel the tank.

Is this the first fire of the year? Make sure the gas is turned on. You may also need to hold down the pilot button or knob to “bleed the line” to get air bubbles out of the gas line if it hasn’t been used in a while.

gas fireplace insert in red brick fireplace

Signs You Need Gas Fireplace Repair

You know it’s time to call a gas fireplace repair company if you spot any of these signs:

Strange odors: If your fireplace is new, off-gassing could produce an odd smell as factory paints burn off, which is harmless. However, if the odor resembles rotten eggs, this could signal a dangerous natural gas leak. Shut off the fireplace, open the windows for ventilation, and call your utility provider, followed by getting your fireplace repaired.
Unusual noises: Beware of rumbling, roaring, grinding, or shrieking noises. These could signal issues with the pilot light, burner, or blower.
Soot buildup: Excessive soot is a sign of poor airflow, an obstructed chimney, an improperly arranged firebox, or a clogged burner. All of these issues require professional repair.
Cloudy glass: Hard mineral buildup can turn the fireplace glass white over time. If this happens, a thorough cleaning should fix the problem. Rest assured that condensation on the glass as a fire gets going is normal and no cause for concern.

Gas log fireplace set placed above clear decorative rocks

Our Gas Fireplace Maintenance Services

Even though a gas fireplace chimney doesn’t become caked with creosote the way a wood-burning fireplace does, your gas fireplace still needs routine maintenance.

When you hire a technician from Chimney.com to perform annual maintenance and cleaning, you get peace of mind your gas fireplace is operating safely. Our fireplace maintenance service usually takes less than an hour to complete and includes:

Clean the gas logs and burners: After turning off the natural gas, a technician uses a handheld vacuum with a specially designed brush attachment to remove dust, pet hair, and other debris that has settled on the decorative gas logs and lava rocks. We also inspect the thermopile, thermocouple, and igniter.
Check for gas leaks: The inspector makes sure the natural gas lines are tight, secure, and not generating dangerous leaks. NOTE: If you detect a rotten egg smell from your gas fireplace, this signifies a leak. Open the windows, exit your home, and call the fire department, then a fireplace repair company.
Ensure proper venting through the chimney: Bird nests, snowdrifts, and other obstructions could block ventilation, impairing the function of your fireplace and potentially creating a safety hazard. In addition to checking for these blockages, the technician also measures carbon monoxide levels near the fireplace, which can spike if something is wrong with the venting system.

What Your Neighbors Have To Say

Over 265 Google Reviews

Bill Margol

We had a great experience with this team. We started this process over a year ago, looking to fix our non-functioning fireplace. Brendan came out and worked with us to figure out what was imposs...

Sherri Taveras

We had contacted Chimney.com and asked if they could check out our gas fireplace and tell us if it needs to be replaced or fixed. Ours was a 2002 possible model, so it definitely need to be repla...

Cecily Hill

I worked with Chimney.com to have a gas fireplace installed in my home—and I loved working with them every step of the way! Their prices were very fair, the installation process was smooth, and...

Grandma Dreis

My family found this company and workers to be excellent. The workers were all friendly, courteous, hard-working and professional. If I could give them a higher rating based on our experience, I ...

Christine Mussler

Had a great experience with chimney.com! Easy to schedule with and great communication. We had an estimate done and they were fairly priced! When it came time for install, they had everything the...

Where are Gas Fireplace Repair Services Available?

Our service area includes most of Maryland, Northern Virginia, and Washington, DC. Here’s a partial list of cities we serve.

Additional Service Areas

Frequently Asked Questions

Read through our frequently asked questions about gas fireplace repair below:

If gas is coming out of the pilot, but your fireplace still won’t light, you may have a faulty ignition. If the pilot is lighting but won’t stay lit, it indicates you may have a worn-out thermocouple. These are both repairs a licensed Master Plumber & Gasfitter should perform.

One way to check your fireplace for a gas leak is to smell the air around the fireplace. If it smells like rotten eggs, you probably have a leak. The sulfur smell is an artificial odor added by the gas company to detect the presence of gas.

Here’s another simple gas leak detection technique:

Mix a cup of water with 2 teaspoons of liquid dish soap. Use a foam paintbrush or spray bottle to apply the soapy water solution to the entire gas line and gas logs. If you see air bubbles anywhere, you’ve painted with the soap solution, that’s a sign of a gas leak. Turn off the gas supply and contact us immediately.

There are several possible explanations for a gas fireplace cycling on and off. You could have a faulty switch, a damaged gas valve, a worn-out millivolt generator, a weak pilot flame, or some other issue. The safest solution is to call us to inspect your gas fireplace and perform repairs.

An improperly installed gas appliance can cause unsafe levels of carbon monoxide in a home and can also lead to explosions. For your safety, WSSC permits and inspections are required for many new/replaced gas appliances in Maryland.

If you need gas fireplace repairs in Maryland by a WSSC licensed Master Plumber & Gasfitter, please call us. We are happy to provide our license information and answer your questions about WSSC.