What Your Neighbors Have to Say
It went very well. I was impressed that none of the technicians attempted to "sell" any product. The advice was sound but not pushy. He gave advice but indicated that there was no immediate danger. Because I like to use my fireplace a lot, I decided not to take a chance and opted to have the liner installed. The installers were prompt, engaging and efficient . The job lasted a full day. They cleaned up everything. Replaced anything that they moved back to the correct spot without prompting (a rarity nowadays).While it is expensive, after seeing the amount of work involved, I understand the charges more than ever.Washington, DC Senora S.
Fast, courteous, on-time service by a seasoned professional who didn't do the hard sell, just informed (with photographs of the interior of my chimney) us of the condition of our more than 100-year old chimney, including its construction and its weaknesses and strengths. Cleaning was thorough and tidy, and recommendations were equally thorough with descriptions of materials and answers to all of my questions. A terrific company that has a modern and professional ethic. Highly recommended.Silver Spring, MD Eugene K.
I was looking for someone to inspect my gas fireplace. I purchased the house a couple of years ago and was unsure when it was last looked at. Through Angie’s list, I found Chimney.Com which I chose because of reviews. It was very easy to get information and to schedule the inspection. I got a confirmation text once they were on the way to my home. They were punctual, professional, and friendly. Thankfully my fireplace was working fine. I was educated on my fireplace set and given helpful advice. I’ll come back to them should I run into problems with my fireplace in the future or need another checkup.Melissa A.
The technician was very punctual and courteous. He did a thorough inspection of the fireplace and gave us an inspection report with tips for ongoing maintenance of the fireplace. We felt we received good service at a very reasonable price. We had some follow up questions for the vendor and they were very prompt in their response. Their after-sales service truly surprised us as we have never seen such prompt and responsive after-sales service from any vendor we have dealt with.Fairfax, VA Prathap H.